How We Work

All prices listed on our website do not include shipping & handling charges. All prices and descriptions are subject to change without notice. Upon the placement of your order the total cost will be provided including shipping and handling charges.
All parts sold by Boostn Imports except for street legal/DOT approved parts, are racing parts for off road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. Boostn Imports shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor.

Boostn Imports shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. Boostn Imports will not cover any loss in profit or labor due to errors in shipping, mispackaging, and/or extended delays for backorder items. Boostn Imports shall not be held accountable for any misconception or disappointment associated with any product.

All products sold by Boostn Imports are only subject to the manufacturer’s warranty. Manufacturer warranty will not be honored if the customers mishandling, abuse or faulty installation causes the defect. If a product is deemed faulty, The purchaser will pay for all shipping costs. Boostn Imports will only accept a warranty return if the purchaser supplies a receipt of installment from a licensed automotive engineer. Parts installed by a non licensed automotive engineer will render the warranty claim as void.

Shipping

We can ship to any address in Australia. Note that if you are in Brisbane we can in some cases arrange for a free local delivery for large orders, ask us about it.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Kilogram
Our standard delivery terms are between 3 -5 business days, however a more accurate shipment estimate is provided on the site when your order is placed. This shipment estimate is then maintained during the life of the order should there be any further updates. The type of freight used is Registered Post which will require customers to sign on arrival of the goods.

Returns 

PayPal disputes and Credit card Charge backs items returned are subject to a 30% restocking fee. Returns or refunds are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders and custom orders. All other returns or exchanges are accepted within 7 days after date of invoice. It is the customers responsibility to contact Boostn Imports within this time period to be eligible for a return.

A return must be clearly marked on return packages, otherwise package will be refused. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. The returned item(s) must be accompanied with a copy of the original invoice.

No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels which have been mounted, are none returnable. If Boostn Imports does not accept a returned item as being defective and/or returnable for any reason, the buyer must accept any incurred cost. It is the responsibility of the customer to verify the correct part before ordering and installing a particular part.

Refunds

A refund, exchange or core return will not be made until all items are returned to Boostn Imports. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only.  International bank transfers can not be refunded back to your own account, Either store credit or a refund via Pay Pal can be arranged. Refused shipments sent back to Boostn Imports do not constitute a refund or credit. Boostn Imports reserve the right to charge the customer shipping & handling costs for the refused shipment and a 30% restocking fee. 

Payments

Boostn Imports accepts all major credit cards, payable through Pay Pal, more information is provided during the order placement process. Direct Bank transfers are also accepted usually taking 1-2 Business days to clear.

Orders will not be processed or shipped until this waiting period is over. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholder’s bank.